Yes, I'm back

[Marian Petrides]

Glad to see you are back, Heather!  Hope you are feeling well.

Marian
On Feb 19, 2004, at 6:35 AM, Heather Nagey wrote:

>> "User contributions" have been updated, surely a sign that Heather
>> Williams has recovered that much to be able to lend a hand again.
>> Welcome back and best wishes for a complete recovery in the immediate
>> future!
>
> Thank you :)
>
> Thanks also to all the people who sent goodwill messages, I really
> appreciate them.
>
> Most of all, a huge vote of thanks to Jacque and to Graham Samuels, who
> voluntarily pitched in and took over the fearsome support workload 
> while I
> was unwell.
>
> As most of you are probably already aware, a great new centralized 
> support
> system has been devised while I was away, this should mean an end to
> unacceptable delays in response times when one or other staff member 
> is out
> of action for whatever reason. Support email on virtually all subjects
> should now be sent to support at runrev.com, where it will be sorted into 
> the
> appropriate queue and the best person to answer it can pick it out and
> respond in a timely manner. This is such a wondrous improvement, I 
> think I
> should get sick more often!
>
> Anyway, greetings one and all, its great to be back and watching the 
> lists
> once more,
>
> Heather
> (checking the list admin hat still fits... Yep, a bit dusty but 
> undented...)
> -- 
> Heather Nagey ~ heather at runrev.com ~ http://www.runrev.com/
> Runtime Revolution - User-Centric Development Tools
> Tel +44 (0) 131 7184333 Fax +44 (0) 845 4588487
> ~~~ Check our web site for new Revolution editions & special offers ~~~
>
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