[Ticket#: 200402251000459] Re: Windows XP file recognition?

[J. Landman Gay]

On 2/27/04 1:09 PM, Mark Wieder wrote:

> Since I never "purchased" an Enterprise
> edition, but my Pro edition became an Enterprise edition when I
> renewed, I have no such contract. My original registration letter says
> that I am entitled to free email support until the one-year time
> period runs out. Obviously the terms and conditions have changed.

If you ever need to contact support, just mention in the body of your 
letter that you are an Enterprise user. That will help get things 
rolling and I won't make the same embarrassing mistake I made with Mark. 
I really should have known better; my brain was on auto-pilot when I 
responded to him.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com